Course at a glance

Introduction

In order to be an organised and competent Business administrative professional, skills of organisation and managing one’s own work load, as well as being able to support a team in the digital world are required. Skills of being able to work in different business environments, with the necessary qualities and experiences to support learning are practised through theoretical and practical activities.

The rise of technology has made the tasks in this field easier to accomplish, but also the responsibilities have grown as much more can now be completed through the use and support of modern technology, e.g. finance packages have meant that often jobs done by a secretary and bookkeeper in the past can easily be combined into one role for small businesses.

Different business models and related legal requirements to work in a global economy will be assessed since no one model or method will suit everyone.

The following unit descriptors are brief content guides to the course components and should provide a holistic overview of structure and format.

Benefits of the Course:

Students will expect to derive the following benefits from the diploma course:

  • Students will have an opportunity to study aspects of business theory and practice that is current and informs good strategic management practice of which administration is a key part.
  • To undertake a broader study of the subject of business administration, through the selection of a variety of topics: managing yourself, managing organisations, managing resources – human and physical and importantly, change.
  • Some prior knowledge of business administration is recommended, or experience in working with a business setting. However, the opportunity is provided for candidates who have studied a business subject at IGCSE Level (either as a Full or Short Course) to build on knowledge, understanding and skills gained at that level. Or simply starting from a point of wanting to enhance professional skills.
  • The course encourages students to develop the critical, analytical and evaluative skills which will enable them To either go on to Higher Education to study a wide range of management courses, including: accounting, personnel, Law, logistics and many others.

Assessment Objectives (AO)

AO: 1

Students must select and demonstrate clearly relevant knowledge and understanding through the use of evidence, examples and correct language and terminology appropriate to the course of study. This assessment, involves two written assignments: one halfway through the course and following the final unit. Both are assessed and graded by the assigned tutor, according to college procedures. The grading procedure if Pass or Fail. If you Fail an assessment you have the opportunity to amend where your tutor has highlighted and resubmit.

AO: 2

Students must critically evaluate and justify a point of view through the use of evidence and reasoned argument. Students can include evidence in different formats to support their written work such as documentation or images to support their course remembering Confidentiality and Data Protection.

Quality of Written Communication (QWC)

In addition, COLC require students’ to produce written material in English, candidates must: ensure that text is legible and that spelling, punctuation and grammar (SPG) are accurate so that meaning is clear; select and use a form and style of writing appropriate to studying a complex subject matter; organise information clearly and coherently, using specialist vocabulary when appropriate and Harvard referencing of citation and sources. In this Specification, SPG will be assessed in all tutor marked assignments (TMAs)

To ensure that we maintain quality standards; all our students written assignments are subject to our plagiarism policy and procedure.

Accredited Level 3 Business Administration Diploma Entry Requirement

Entry to this Accredited Level 3 Business Administration Diploma requires that potential students have gained GCSE/IGCSE or equivalent qualifications and have, good English oral, reading and writing skills.

Advice on enrolment and guidance of prior learning (APL) can be obtained through out contact centre. The course is a rolling programme and can be started at any point in the year. Successful students can go on to Higher Education, including remaining as students at COLC to complete courses in our portfolio of higher awards.

All students must be aged 16 or over.

Assessment

The coursework is assessed through continuous assessment with no formal exit examinations.

Study Hours

Approximately: 200 hours of personal study time for the entire course is recommended. All of which is supported by the COLC Course Tutor, who we greatly encourage students to access support from throughout their course.

Quality Assurance

This course has been developed by the College’s professional team of tutors to meet the needs of sector based employers and employees.

Further details of our accreditations are provided on our website.

Course Length

1 Year.

Awarding Body

AccordAI

Accredited Level 3 Business Administration Diploma Course Content


Unit 1 – Introduction to Business Administration

This unit provides foundational skills necessary for a variety of office roles, such as administrative secretary, personal assistant, or department manager. Basic skills cover essential tasks like mail management, letter writing, database administration, and understanding HR laws. These skills lay the groundwork for progressing through more specialised units, preparing students for careers in administrative, management, and executive positions.


Unit 2 – Human Resource (HR) Management

This unit covers the evolving role of Human Resource Management, which now encompasses coaching, training, and professional development. Key skills include report writing, presentation, critical thinking, and interpersonal skills essential for customer relations and career planning.


Unit 3 – Team-Based Leadership

Building effective teams is crucial in business administration. This unit explores “group dynamics,” leadership styles, and the essentials of team-based learning. Students learn to communicate effectively, lead by example, and gain skills in active listening, empathy, and constructive feedback.


Unit 4 – Management Accounting

Modern accounting software simplifies account management, but it also requires knowledge in budgeting, variance analysis, and capital budgeting. This unit focuses on providing financial information to support management decisions, with an emphasis on UK accounting practices and a look at international models.


Unit 5 – Project Management

Effective project management is essential for career progression. This unit introduces planning tools like Gantt charts and Microsoft Project, helping students develop skills in risk management, change control, and quality assurance.


Unit 6 – Consulting Skills

This unit focuses on consulting practices, including stakeholder management, problem-solving, and effective report writing. It is a practical pathway for those interested in consulting roles, where skills in data analysis, client presentations, and workshop facilitation are essential.


Unit 7 – Presentation Skills

Presenting effectively is a key skill for business administrators. Students learn how to design visually appealing presentations using tools like PowerPoint, engage audiences, and gain confidence in public speaking.


Unit 8 – Strategic Planning

Strategic planning enables businesses to adapt and grow. This unit covers methodologies in information systems and technology, focusing on scoping, implementation, and evaluation of strategic plans, as well as recognising potential pitfalls.


Unit 9 – Concepts of Organisational Change

Change management is essential in the modern business environment. This unit explores how to lead and adapt to organisational changes, manage employee concerns, and address the impact of change in a global economy.


Unit 10 – Managing in the Global Economy

Business administration increasingly requires a global perspective. This unit focuses on international business practices, cross-cultural communication, and the skills needed to navigate the global marketplace in the digital era.


 

Progression

This Accredited Level 3 Business Administration Diploma can be used to gain entry to a Level 4+5 Diploma or higher.

You can view a lit of our Level 4+5 Diplomas here: Accredited level 4+5 Diplomas

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